Returns & Exchanges
At BOHECO, we are committed to providing sustainable hemp fashion that fits you perfectly. If you are not completely satisfied with your purchase, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
Quality Inspection
Ensure the garments are in their original condition with all hemp-fabric care tags and eco-friendly packaging intact for a successful pickup.
Reverse Pickup
Our courier partner will arrive at your doorstep within 48-72 hours to collect the package at no additional cost to you.
Refund Processing
Once our warehouse team verifies the item, your refund will be credited to your original payment method or store wallet within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing